Refund policy

At Zenithpath Shop, customer satisfaction is our top priority. We offer a transparent and hassle-free return policy to ensure you have a peace-of-mind shopping experience.
1. 30-Days Return Window
We offer a 30-day free return policy. This means you have 30 days after receiving your item to request a full return or exchange at no additional cost to you.
2. Return Conditions
To qualify for a return:
The item must be in its original, unused condition, unworn, and unwashed.
It must include all original packaging, tags, and accessories.
You must provide proof of purchase or your order number.
3. How to Initiate a Return
To start a return process, please follow these steps:
Contact our support team via email at support@zenithpathshop.com with your order number and details of the product you wish to return.
If your return is accepted, we will send you a pre-paid return shipping label along with instructions on how and where to send your package.
Please do not send items back to us without requesting a return first, as they will not be accepted.
4. Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect product, contact us immediately at support@zenithpathshop.com with photos of the issue. We will arrange a replacement or complete refund right away.
5. Refund Processing Time
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.
If approved, your refund will be automatically processed back to your original payment method.
Please allow up to 7 business days for the refund to reflect in your bank account, card, or digital wallet (processing times may vary based on your financial institution).
Contact Information:
Store Name: Zenithpath Shop
Website: https://zenithpathshop.com/
Email: support@zenithpathshop.com
Phone: +1 (727) 405-5077
Address: 7901 4th St N # 31310, St. Petersburg, FL 33702, United States

Brand Name: Zenithpath Shop

Business Name: ZENITHPATH LLC